Collection: FAQ's
Welcome to RetroRaccoonCreations! Each item is made-to-order, meaning I don’t make it until the item is ordered! My bleached Tees are each unique in its own special way!!
Please note that photos are taken under professional studio lights in addition to different devices iPhone, android, desktop, etc. coloring may slightly be different in person. If you have any questions about colors please feel free to message me.
.:::. How To Care .:::.
Machine wash cold, hang dry or low temp dry.
.:::. SHOP POLICIES - PLEASE READ .:::.
Our tees are all hand bleached and made-to-order, meaning no two designs will be the same, each shirt is unique.
☀️ I bleach our shirts with the help of the sun and since each item is made-to-order there is the possibility of weather delays. Although our processing time is 7-21 business days, depending on Holiday season and winter/spring weather conditions, on occasion, orders could possibly be shipped sooner. Feel free to message if you have any questions.
Cancellations & Refunds: All items are made to order, so unfortunately I do not offer any refunds. However If there is an issue with the item please message me ASAP and we can discuss possible options.
Return Shipping: If error is due to the customer then the customer will be responsible for purchasing a new shipping label in order for me to resend the item to correct address. This is very important to make sure correct information is given at time of purchase because items are made to order and we do not offer refunds.
When will my item ship?
Most orders ship within 3 - 4 weeks if not sooner. My normal processing hours are Monday through Friday 8 a.m. to 3 p.m. EST. *Orders may be delayed due to bad weather, incorrect address information, different shipping and billing address information, or availability of the product.
During the months of September through December, because of the holidays, it might take a bit longer to process your orders. We process orders in the same order they are received. If you need your items by a specific date, please be sure to order with plenty of time.
Shipping Restrictions:
I only ship orders on Monday, Wednesday and Friday. Shipping to P.O. Boxes is available only through the U.S. Postal Service.
Tracking your Package:
Once your order has shipped, you will receive notice via email.
Still have questions?
At Retro Retro Creations I will always strive to give you great customer service. Please contact me if you have questions or concerns.